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| Section: Website Usability | ||||||||
Introduction to Usability |
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What is Usability?ISO (the International Standards Organisation) defines usability as the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use. "Usability really just means making sure that something works well: that a person of average (or even below average) ability and experience can use the thing - whether it's a web site, remote control, or revolving door - for its intended purpose without getting hopelessly frustrated." - Steve Krug What Makes a Web Site Usable?In simple terms, to be usable a web site or application must be considered by the target users to be:
You Are Not Your UserUsability is in the eye of the user... and you are not your user. You know how your site is structured, you understand the terminology, you know what your organisation does and how you do it, you know how your site works. This makes it impossible for you to accurately assess your site's usability. The final product must be tailor-made for the users because ultimately their opinions are the only ones that count. For more information on usability, take a look at www.useit.com. |
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nathaliew (Credit: 0.00 $) |
Created: | 2008-04-13 12:41:38 |
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