Since our company is offering non-tangible irrevocable goods we do not issue refunds after the product is shipped, which you are responsible for understanding upon purchasing any product at our site. Please make sure that you've carefully read 'Template Package Includes' section and Templates Features page. We only make exceptions with this rule when the product appears to be not-as-described on a case by case basis in agreement of the parties concerned. The deadline for any refund claim is one week after the delivery date

Customer purchase can be suspended for manual antifraud check for 10-25 minutes as well as it can be suspended for longer term (around 24 hours) for more serious investigation. Antifraud check occurs because of growing number of fraud transactions from persons who are not actual cardholders of the credit cards used during purchase.

We are proud to have the most secure privacy policy in the industry, which is that we at PoweredTemplates.com only use your personal information to fill and process your order request, and futhermore will never, under ANY circumstances, share, trade or sell your information to anyone.